7wine | Privacy Policy and How We Protect Your Data

1. Introduction & Scope

Welcome to 7wine. We understand how important your personal information is to you. This Privacy Policy clearly explains what data we collect, how we use it, and how we keep it safe.

This Privacy Policy applies to the 7wine website (7wine.bet), mobile application, and all our digital services. By using our platform, you confirm your consent to this Privacy Policy.

7wine adheres to international data protection standards and is committed to safeguarding your privacy. We believe transparency is the best policy — which is why this document is written in plain, straightforward language with no complex legal jargon.

2. What Data We Collect

7wine collects only the information that is strictly necessary to provide its services. Details are outlined below:

2.1 Information You Provide Directly

Information you provide during account registration and use of our services:

Data Type	Example	Requirements
Identity information	Full name, date of birth, national ID number	KYC verification and age confirmation
Contact Information	Mobile number, email address	Account communication & security
Financial information	BKash/Nagad/Rocket number	Deposit & Withdrawal
Verification Documents	NID scan, selfie	KYC legal obligation

2.2 Automatically Collected Information

When you use the 7wine platform, certain information is collected automatically:

Device information: operating system, browser type, screen resolution
IP address and approximate location (country level only)
Login time, session duration, and usage patterns
Betting history & transaction records
Cookies & Similar Tracking Technologies

2.3 Data Received from Third Parties

In some cases, information may be collected from payment gateways or identity verification providers. In such cases, the respective provider's privacy policy also applies.

3. Use of Information

7wine uses the information it collects solely for the following purposes:

Account Management: Ensuring registration, login verification, and account security
Payment Processing: Processing deposits and withdrawals securely
KYC verification: Meeting legal obligations and age verification
Customer Support: Troubleshooting & Support
Fraud Prevention: Detecting and preventing suspicious activity
Service improvement: Improving your platform experience
Legal Compliance: Meeting regulatory authority requirements
Promotional communications: Offers and updates are sent only with your consent

We never sell your data to advertisers or use it for unrelated purposes. Every use of your data has a clear and specific reason.

4. Information Sharing & Disclosure

7wine does not share your personal information with third parties, except in the following limited circumstances:

4.1 Service Providers

Limited data may be shared with trusted service providers for payment processing, KYC verification, and IT infrastructure maintenance. All such providers are bound by strict confidentiality agreements.

4.2 Legal Obligations

Information may be shared to comply with court orders, lawful requests from government authorities, or anti-money laundering regulations.

4.3 Business Changes

In the event of a merger or acquisition, data may be transferred, but the new party will also be required to comply with this Privacy Policy.

To be clear: 7wine never sells your information. Sharing with third parties is strictly limited to the specific cases outlined above.

5. Cookies & Tracking Technologies

7wine uses cookies on its website to enhance your browsing experience and keep the platform running smoothly.

5.1 Types of Cookies

Essential Cookies: To maintain your login session and ensure platform security. Without these, the platform will not function.
Functional cookies: Used to remember your preferences (language, theme) for a more convenient experience each time you log in.
Analytics cookies: To understand which pages are used most. Fully anonymized data.
Performance cookies: For monitoring site speed and performance.

5.2 Cookie Controls

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working correctly. Go to your browser settings and use the "Clear cookies" or "Block cookies" option.

6. Security Measures

7wine uses industry-standard security technology to protect your data:

TLS/SSL encryption: All data transfers are secured with 256-bit encryption
Firewall protection: Multi-layer firewall active to prevent unauthorized access
Two-factor authentication (2FA): An additional layer of security for account login
Regular Security Audits: Regular security audits conducted by independent third-party experts
Data backup: Secure and encrypted backup systems
Staff Training: All employees are trained and bound by contract on data protection

Please keep in mind — no one can guarantee 100% security on the internet. Keep your password strong and never share it with anyone.

7. Your Rights

You have the following rights regarding your personal data on the 7wine platform:

Right to access: You can find out what data we hold about you
Right to rectification: You can update any incorrect or outdated information
Right to erasure: You can request deletion of your data under certain conditions
Right to restrict processing: You can restrict how your information is used in certain circumstances
Right to Portability: You can receive your data in a readily readable format
Right to Object: You can object to marketing or profiling

To exercise any of these rights, email us at support@7wine.bet. We will respond within 30 days.

8. Data Retention Period

7wine does not retain your data beyond what is necessary. The general rule is:

Account Information: For the duration of account activity and 5 years after closure (for legal purposes)
Transaction records: 7 years (as required by anti-money laundering regulations)
KYC documents: 5 years after account closure
Log files: Automatically deleted after 90 days
Cookie data: Up to 12 months

This period may be extended in cases of legal obligations or ongoing disputes.

9. Protection of Minors' Data

7wine strictly prohibits account registration for anyone under 18. We do not knowingly collect personal information from minors.

18+ Only: If we discover that a person under 18 has created an account, that account will be immediately closed and all associated data will be deleted.

If a parent or guardian suspects their child is using 7wine, please contact us at support@7wine.bet.

10. Third-Party Services

The 7wine platform may integrate certain third-party services, such as payment gateways and analytics tools. These services have their own privacy policies.

Payment gateway: Bkash, Nagad, and Rocket's own data protection policies apply
KYC Provider: Identity verification providers operate under their own regulations
Analytics tools: Anonymous data is used to monitor site performance

7wine is not responsible for the privacy practices of these third parties. Please visit the respective provider's website to learn about their policies.

11. Policy Changes

7wine may update this Privacy Policy at any time. For significant changes, we will:

Prior notice will be sent to your registered email
Post a notification on the platform
We will update the date at the top of this page

Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend checking this page regularly.

12. Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact our Data Protection Team:

Email: support@7wine.bet
Live Chat: Available on the website 24/7
Response Time: Up to 30 business days

Our Commitment: 7wine always respects your privacy. Whatever your concerns or questions, we're here to help. Our goal is to provide a safe and trustworthy betting environment.

7wine Privacy Policy – Your Information Is Safe With Us

How We Protect Your Information

Table of Contents