Responsible Betting

7wine Responsible Gaming – Your complete guide to safer betting

Betting is for fun, not stress. At 7wine, we believe playing within your limits is where the real enjoyment is. Your financial and mental well-being is our top priority.

18+
Age Restriction
24/7
Support
5
Protection tools
100%
Self-control

Our Responsible Gambling Tools

Tools 7wine provides to keep you safe

Set Betting Limits

Set a daily, weekly, or monthly spending limit in advance. Once you reach it, 7wine will automatically stop you from placing further bets.

Set Time Limits

Decide how long you'll play each day. Once the time is up, your session will end automatically and you'll receive a notification.

Cooling-Off Period

Need a break? Temporarily close your account for 24 hours, 7 days, or 30 days. No betting or login is possible during this period.

Self-Exclusion

If needed, exclude yourself from betting entirely for anywhere between 6 months and 5 years. Your account cannot be reactivated during this period.

Loss limit

Set your own limit on how much you can lose before betting is stopped — a simple way to keep your finances in check.

Professional Support

If you have any concerns, our 24/7 support team and trained counsellors are here for you. Get free advice anytime.

Why does responsible gaming matter?

Betting is a form of entertainment — but it's only truly enjoyable when you know your limits and stick to them. 7wine believes responsible gaming is the best way to play. We want you to enjoy every moment, with no regrets.

Online betting is growing fast in Bangladesh. But without the right knowledge and control, it can become a problem. That's why 7wine has been committed to responsible gambling from day one. Our platform offers tools designed to help you make informed decisions.

Remember — betting is never a source of income; it's a form of entertainment. Never wager money you can't afford to lose. Every responsible gambling tool on 7wine is free and easy to use.

Remember: 7wine is strictly for users aged 18 and above. Accounts belonging to minors are closed immediately.

What healthy betting habits look like

Responsible gaming means not letting betting take over your life. Think of it like going to the cinema or eating out — just one part of your entertainment. Healthy betting habits include:

  • Set a budget before placing bets and stick to it
  • Avoid chasing losses by placing more bets
  • Keep a clear head — don't bet on impulse
  • Don't let betting eat into time with family, friends, or work
  • Avoid betting while drinking or under stress
  • Don't assume a win is guaranteed
  • Take regular breaks and make time for other activities
Tips: Check your betting history once a week. Analyse how much time and money you're spending on your own. You can find this information easily on your 7wine account dashboard.

How to set your limits

Log in to your 7wine account and set your betting limits in just a few steps. All limits take effect immediately.

1
Go to Account Settings

After logging in, click your profile icon in the top right corner and select the "Responsible Gaming" option.

2
Choose a limit type

Deposit limit, bet limit, loss limit, or time limit — pick what works for you. You can also set multiple limits at once.

3
Set an amount and duration

Daily, weekly, or monthly — choose a timeframe and set your amount. For example: max ৳500 per week.

4
Confirm

Once submitted, the limit takes effect immediately. Decreases apply right away, while increases take effect after a 24-hour cooling period.

5
Receive email confirmation

Once your limit is set, a confirmation will be sent to your registered email address. Keep it for your records.

Limit type & description

Limit types Duration How it works Modification rules
Deposit limit Daily / Weekly / Monthly Deposits cannot exceed your set amount Decreases take effect immediately; increases apply after 24 hours
Betting limits Daily / Weekly / Monthly Bets exceeding the set amount will not be accepted Decrease: instant; Increase: after 7 days
Loss limit Daily / Weekly / Monthly Betting stops when the set amount is lost Decrease: instant; Increase: after 7 days
Time limit Daily / Weekly Session ends automatically after the set time Decreases take effect immediately; increases apply after 24 hours
Cooling-Off 24 hours / 7 days / 30 days Temporarily suspend your account for a set period Changes cannot be made before the period expires
Self-exclusion 6 months to 5 years Account fully deactivated, reactivation not possible Cannot be changed before the period ends

Recognise the signs of problem betting

It's not always easy to tell when betting is becoming a problem. Watch out for these signs:

Financial signs
  • Betting with money meant for expenses
  • Betting with borrowed money
  • Chasing losses with more bets
  • Hiding betting expenses
Behavioural signs
  • Unable to stop betting
  • Neglecting family or work
  • Lying about betting
  • Feeling restless when not playing
Psychological signs
  • Feeling low when not betting
  • Anxiety & sleep problems
  • Constantly preoccupied with winning
  • Betting to cope with stress
Social signs
  • Withdrawing from family and friends
  • Relationship tension
  • Difficulty concentrating at work
  • Losing interest in hobbies and other activities

If you notice even one of these signs in yourself, don't wait — reach out for help. 7wine's support team is always here for you, without any judgment.

Contact us for support: support@7wine.bet — our trained support team is available 24/7 to talk.

Self-assess

Answer the following questions honestly. This is a helpful self-assessment — no personal information is stored.

1. Did you bet beyond your budget last month?

2. After a loss, do you bet more to try to win it back?

3. Is betting causing issues with your family or work?

4. Have you ever tried to stop betting but couldn't?

Frequently Asked Questions

Not at all. Responsible gaming is for everyone — including those who bet occasionally just for fun. Setting limits isn't a sign of weakness; it's a sign of smart decision-making. All 7wine users are encouraged to use these tools.

Yes. When Self-Exclusion is activated, you will have the option to withdraw any remaining balance from your account. 7wine will never withhold your funds. Contact support@7wine.bet for more details.

Lowering your limit takes effect immediately. However, if you want to increase it, a cooling period (typically 24 hours to 7 days) applies. This rule protects you from making impulsive decisions.

Start by having an open, non-confrontational conversation with them — express concern without pressure. Let 7wine's support team know and we'll handle the situation with care. If they agree, help them activate Self-Exclusion on their account.

No. Once the cooling-off period ends, you will need to reactivate your account yourself. This is intentional — it ensures you make a conscious decision to return.

Absolutely not. 7wine strictly enforces an 18+ policy. Age is verified at registration, and identity documents must be submitted during the KYC process to confirm age. Any account found to belong to a minor is closed immediately.
18+

7wine's Commitment

We promise that all responsible gambling tools on 7wine will always be free. Your mental and financial wellbeing matters more to us than profit.

Act quickly

Log in to use these tools.

Healthy betting checklist

  • I set a budget before I place any bets
  • I don't chase losses
  • I spend regular time with my family
  • I review my betting history once a month
  • I don't bet when I'm tired or feeling low
  • Betting is my entertainment, not my income

Need help?

Our support team is here for you 24/7. Talk to us about any concern — completely confidential.

support@7wine.bet

Email us and expect a reply within 24 hours.

Safe & Responsible

Play responsibly, win happily

Join 7wine and access our full suite of responsible betting tools. Open an account today — registration is free.

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